Mobile Phone Problem

Please can someone help me - not sure if its o2 or Samsung I should contact so thought might see if someone knew answer as should be straight forward...

I have changed phones from a Sony Eriksson to a Samsung Galaxy, and have simply switched my sim over into the Galaxy - I am on pay-as-you go with o2, and I can now make/receive calls & texts as normal on the same tariff.

However...I can not receive/send multimedia messages (pictures). I have searched the settings but can not find anything linked to this?

Thanks

When you put your O2 SIM in a phone that doesn't have the O2 settings, we automatically send you them so that you can send picture messages and use internet on your mobile. Please save and activate them if asked. If you have any problems with the settings, try switching your mobile on and off.

If you need to get settings again, text ACTIVE to 2020.

Please note: O2 cannot be held responsible for any lost or changed settings that occur from this configuration process.

Cheers Hummel m8

I did as it says but got no response so have sent them an E-Mail from the customer service website, where they respond within 24hrs. TBH if I could be arsed to call them would probably be resolved earlier.

I've sent the Internet (GPRS WAP) and picture message (MMS) settings on
your mobile phone. Please store the Internet (GPRS WAP) settings before
the picture messaging (MMS) settings. When you've saved the settings to
your phone, please switch off your mobile phone and then on it for the
settings to take effect.

Also, you should have 17p to access the Internet and 25p to use the
picture messages.

If there's anything else I can help you with, let me know or check our
online help centre at

http://www.o2.co.uk/help

1. Tap Applictions
2. Tap Settings(located on the second page)
3. Tap Wireless and network
4. Tap Mobile networks
5. Tap Access Point Names
6. Press the Menu key
7. Tap New APN
8. Tap Name then tap the text box an! d enter O2 Pay & Go then tap OK
9. Tap APN then tap the text box and enter payandgo.o2.co.uk then tap OK
10. Tap Proxy then tap the text box and enter 193.113.200.195 then tap OK
11. Tap Port then tap the text box and enter 8080 then tap OK
12. Tap Username then tap the text box and enter payandgo then tap OK
13. Tap Password then tap the text box and enter password then tap OK
14. Skip past Server as this is preset as Not Set
15. Tap MMSC then tap the text box and enter& nbsp;http://mmsc.mms.o2.co.uk:8002 then tap OK
16. Tap MMS proxy then tap the text box and enter 193.113.200.195 then tap OK
17. Tap MMS port then tap the text box and enter 8080 then tap OK
18. Tap MCC then tap the text box and enter 234 then tap OK
19. Tap MNC then tap the text box and enter 10 then tap OK
20. Tap Authentication type, then tap PAP
21. Tap APN type then tap Internet, MMS(so a green dot appears next to it)
22. Press Menu then Save
23. Tap the white circle! next to O2 Pay & Go so a green dot appears next to it.